Service runs through our veins
Our business is end to end Service. Maintenance, Installations, Repair and Service Centre.
We maintain your equipment day and night. Our National Maintenance Teams work every day of the year to ensure maximum uptime.
We can install or upgrade your equipment at a time that suits your business and customers and our highly experienced Teams will ensure you are up and running and ready for trade.
A Modern climate controlled repair centre ensures your parts are repaired, cleaned, tested and restocked ready for dispatch.
Amtek's National Service Centre provides 24/7/365 support to customers via experienced operators and support specialists.
Amtek provide a range of Support Services
In addition to Maintaining and Installing your equipment, repairing your components and interfacing with your customers via our Service Centre, Amtek also provides the following key services tailored to your needs
Amtek’s end-to-end system ensures that the technician has the right part to complete the service Job on the first visit and our Logistics capability includes extensive warehousing
Our Core Management System is responsible for the seamless, transparent integration of all Service Delivery functions including Technician Management & support, Parts acquisition/movement and Reporting.
We integrate with numerous ERP types, including SAP and client developed systems. Our specialist Integration Team provides lead project planning and management, plus system development for clients.
Experienced Project Managers will ensure delivery of Nationwide projects of any scale, on time and on budget.
Software Installations and Upgrades. Whether its a full operating system install across your Network or a software patch that needs to be urgently rolled out, we've got you covered.
Our Lab is equipped with 3D printing capability, drill presses and CNC machinery allowing us the flexibility to resolve complex technical issues where required.
Through our Core Management System, automatic alerts notify supervisors and a unique internal escalation process ensures that faults are escalated and no Job is missed
The HEAVY Gear
We install or remove large format equipment such as safes and vending (up to 1.5 tonnes)